There’s a special folder called Team Chat Files that stores your files before you share them with other chat users. On the other hand, the files share on private chats are stored in One Drive.
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Maybe the file owner set up strict SharePoint download settings so as to prevent other users from downloading their files. The files shared via Teams channels are stored in a specific SharePoint folder called Document Library. Click on File → Save As → Download a Copy.
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What to Do if Microsoft Teams Won’t Download Files Use a Different Teams Version